Frequently Asked Questions

A street group is a collection of neighbours that look out for each other and each other’s property. As a street group, each house is given a welcome pack of useful information and a sticker advising ‘visitors’ that the property is part of a NS group. Groups are encouraged to keep in contact and have semi-regular catch-ups and to make sure their contact details, which they share, are up to date.

An email group only receives email notifications from us and members of these groups do not have each other’s contact details. 

A well connected community helps to improve the safety, resilience and wellbeing of all residents. When you join a Neighbourhood Support Group you will have a great way to get to know the people who live around you.

Contact us through our email or phone details and we can provide you with the resources needed to enable you to talk to your neighbours about starting a group. When you have enough neighbours interested give us a call or send us a message and we will create the list of members in your group and also provide every member with the contact list and a new member’s pack of useful resources. 

By having a group of vigilant neighbours along with the visible deterrents of street signs and windows/letterbox stickers, a strong signal is sent to prospective burglars that there is a higher chance of being caught. Also, by being part of Neighbourhood Support you have access to many resources to help you make informed decisions around safety and security. 

In the first instance you should let your Group Contact know as it may be time for a group catch-up meeting which is a great time to confirm or change details (Your Group Contact will send any updated information to us). If you don’t have a Group Contact please contact us directly so we can update your information. 

The main purpose is to send you the weekly newsletter which has reported crime for the previous week as well as crime trends and prevention advice from the Police. We use email to communicate with our groups and suburbs as it is a quick way of sending crime and Civil Defence information to lots of people across our area. We do not share your email with any third parties (advertisers etc). 

Dial 111 from any phone to report a crime or a suspicious activity in action. If the crime has already happened and it is a non emergency report call 105 or go on the 105 website to report it.

Neighbourhood Watch was introduced by New Zealand Police in the late 70’s as a crime prevention initiative. This has later evolved into a formal organisation known as the Neighbourhood Support, which is working closely with the Police and other strategic partners. The national body, Neighbourhood Support New Zealand Incorporated was established in 2000. 

It’s FREE to join, but we are a registered charity so any donation is gratefully accepted.

If there is a street group in your street it will usually have Neighbourhood Support street signs to show where it is and the houses will be displaying Neighbourhood Support stickers. Alternatively you can phone or email us to find out if there is a group in your area or you can join as an individual. We also can help you establish your own group if there is not one in your area. 

Neighbourhood Support stickers are provided to members only and is part of the membership pack when you join. If your stickers are faded and hard to read we will replace them as long as you are still a member of an active group. 

Neighbourhood Support street signs are provided when you set up a street group. If you have an older (blue and yellow) sign contact NSPN to have it replaced with the new branding.

Street signs are placed at either end of each group.

No, it doesn’t but if you would like your email to be invisible on the printed group list you need to ask us to suppress it before the list is sent out.

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